• Authorize Fleet Health to access Wialon Data

    Fleet Health connects to your GPS platform API. Fleet Health analyses data sent by your devices. In order to get access to this data, Fleet Health needs to be authorized: * In case you use wialon local, you will need to modify the URL to match yours.

  • Can I modify issue settings myself?

    Yes you can! Bear in mind the change does not work retroactively, so you will have to wait until the next issues are being calculated. We have enabled default issue settings. You can choose to override the system defaults. You can override issue settings on various levels, for example for…

  • How to map the sensors

    Why sensor mapping Sensor mapping is very important to our application. When we get the data from the Service Provider sensor names are generally in local names and everybody uses their own names for the sensor. This is why we don’t always automatically detect the type of sensor in our…

  • When are issues calculated?

    Issues are calculated every night. We mark a device as a device with issues when it has 2 or more issues a week.

  • Issue type “Time Outlier”

    What does this issue type detect? This issue detects a significant difference of time interval between two messages, compared to other messages on that day. How does this issue type detect issues? The algorithm first filters out messages where the vehicle is not in motion. After this step, the algorithm…

  • Issue type “Poor GPS reception”

    What does this issue type detect? This issue detects devices that have a connection problem with gps. How does this issue type detect issues? For this issue to be detected, fleet health requires at least 200 messages in a day. The issue is triggered when in a day, the amount…

  • Issue type “Battery power too low”

    What does this issue type detect? This issue detects devices with a main power battery level that is too low. How does this issue type detect issues? The algorithm looks for devices with a power sensor (configured as “External Voltage Power Sensor”) that maintain a low power for longer than…

  • Issue type “Backup battery power too low”

    What does this issue type detect? This issue detects devices with a backup power battery level that is too low. How does this issue type detect issues? The algorithm looks for devices with a power sensor (configured as “Backup Battery Voltage Sensor”) that maintain a low power for longer than…

  • Issue type “Too many power loss events”

    What does this issue type detect? This issue detects an excessive amount of external power switches(from on to off) a day. How does this issue type detect issues? The algorithm counts up the amount of power loss events. A power loss event is when the external power switches from on…

  • Issue type “Loose connection or ignition wire”

    What does this issue type detect? This issue detects an excessive amount of ignition switches(from on to off) a day. How does this issue type detect issues? The algorithm counts up the amount of times the ignition value switches from on to off. If this count is higher than the…